FAQ

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FAQs – General Questions

What areas do you serve?

We currently serve customers throughout Corpus Christi, San Antonio, and surrounding areas. If you're not sure whether we cover your neighborhood, just give us a call — we're happy to help.

Are you licensed and insured?
Absolutely. TexaShine Property Solutions is fully licensed and insured for residential and commercial work. You’re in good hands.
How do I get a quote?
You can call, text, or fill out our online form. For most services, we can provide a quote based on photos or a quick site visit.
Do I need to be home for the service?
Nope! As long as we have access to the areas we’re cleaning and your water hookup is on, you don’t need to be home. We’ll text you when we’re on the way and follow up with before-and-after photos if you’re not around.
What happens if it rains on the scheduled day?
If weather conditions make it unsafe or ineffective to clean, we’ll notify you right away and reschedule at your earliest convenience — no rescheduling fees or hassle.
What’s your cancellation or rescheduling policy?
We understand things come up. You can reschedule or cancel up to 24 hours before your appointment without any charge. Same-day cancellations may be subject to a small fee to cover time and travel.
Can I bundle services together?
Yes, we often schedule combined appointments like house washing and gutter cleaning, or junk removal and pressure washing. Just ask when booking.

Surfaces and Safety

What types of surfaces do you clean?

We clean a wide variety of exterior surfaces, including:

  • Concrete (driveways, sidewalks, patios)
  • Brick, stone, and siding
  • Fences and decks (wood or composite)
  • Roofs (shingle, tile, metal)
  • Windows, gutters, and solar panels
  • Pool decks, patio furniture, and more
Is your cleaning method safe for pets, plants, and kids?
Yes — we use eco-safe cleaning solutions and soft wash techniques where needed. Our products are biodegradable, and we take care to protect your landscaping and surroundings during every service.
Can you remove rust, oil stains, or paint?
Yes. We use specialty pre-treatments and targeted pressure settings for tough stains like rust, oil, grease, and even old paint or graffiti. Let us know the issue in advance so we bring the right tools and treatments.

House Washing, Soft Washing, and Windows

Is your house washing safe for vinyl or painted siding?

Yes. We use a low-pressure soft wash system that's ideal for siding, trim, and more delicate exterior finishes.

How do you ensure windows stay streak-free?
We use professional-grade tools and purified water systems to leave your windows clear and spotless.

Concrete, Brick, and Surface Cleaning

Will pressure washing damage my concrete or stone?

Not with us. We adjust the PSI, nozzles, and methods based on the material to avoid surface damage while getting a deep, thorough clean.

Can you clean stained driveways or stamped concrete?
Yes — our equipment and solutions are safe for stamped and decorative concrete. Let us know the type of surface when booking.

Commercial Properties and Parking Lots

Do you offer after-hours service for businesses?

Yes. We offer flexible scheduling, including weekends and after-hours, so we don't disrupt your customers or operations.

Can you clean dumpster pads, storefronts, or signage?
Definitely. We clean full commercial exteriors including walkways, signage, awnings, and high-traffic areas like dumpster pads.
How long does parking lot striping take?
Most jobs are completed within a few hours, and we use quick-dry paint to reduce downtime.

Deck, Fence, Pool, and Solar Panel Cleaning

Is it safe to pressure wash wood fences or decks?

Yes — we use adjusted settings and wood-safe detergents to lift stains without gouging or splintering wood.

Can you clean around pools or delicate landscaping?
We use pool-safe, biodegradable cleaners and take care to avoid runoff or spray drift. Let us know about any sensitive plants or surfaces in advance.
Does solar panel cleaning improve efficiency?
Yes. A clean surface allows panels to absorb sunlight better, which can improve performance and longevity.

Tree Trimming and Removal

Do you trim trees or remove them entirely?

Both. We offer branch trimming for shape, safety, or clearance — as well as full removals when needed.

Do you clean up the debris afterward?
Yes. We haul away branches and debris and leave the area clean and raked.

Junk Removal

What types of junk do you remove?

We haul away furniture, mattresses, yard waste, old appliances, construction debris, garage cleanouts, and more. We don’t take hazardous materials, chemicals, or wet paint.

Do I have to move junk to the curb?
No. We offer full-service removal from inside or outside your property — garages, sheds, backyards, and more.
Is junk removal priced by volume or time?
Pricing is based on how much space your junk takes up in our truck, plus any special handling fees if needed.
Can I combine junk removal with a cleaning service?
Yes. This is one of our most popular service combos. We’ll clear out the junk and then pressure wash or soft wash the space for a full refresh.